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How to Recover Cox Email Password

Simple Step to How to Recover Lost Cox Email Password or Cox Password Recovery

Every now and then, users forget the password to their Cox account. In fact, the ‘forgot Cox password’ is one of the most common problems faced by the users. There can be many reasons behind this. But, irrespective of the reason behind this, one can very easy reset Cox password. All you need to know is your user id and additional information such as recovery email, security question’s answer. In this article, we have provided the different methods of Cox password recovery. In case, you have also lost/ forgotten your Cox account password and are wondering what to do, follow this article to find the solution.

Need for password recovery

Different possible situations under which you may want to recover your Cox password are given below:

  • You have not logged in to your account for a long time and therefore cannot recall the password.
  • Your Cox account was being hacked and therefore you want to change the password for security purpose.
  • The password you are entering is correct but still you are not able to login into your account (another sign of hacked account).

Different ways of Cox Password Recovery

Cox provides you different ways for resetting or recovering your password. You can opt for any of these methods for password recovery as per your choice.

  • Answer Secret Question: You can provide the answer to your security question set up at the time of creating account.
  • Send Email: You can get a link to reset to your password on your recovery email id.
  • Text Me: Through this option, you can get a verification code to recover your password in form of text message on the selected phone number.
  • Call Me: Using this option, you can get a verification code to recover your password in form of call on the selected phone number.

Steps for Cox Password Recovery

The steps to recover Cox password are given below:

Step 1: Go to the official website of Cox and click on ‘Sign In My Account’.

Step 2: Now, click on the ‘Forgot password?’ link.

Step 3: Forgot My Password page will be displayed on the screen.

Step 4: Enter your user id and click on the ‘find account’ button.

Step 5: You will now get any three of these options for Cox password recovery- Answer Secret Question, Send Email, Text Me and Call Me.

Step 6: Select any one option as per your convenience and recover your Cox password.

Cox account recovery through ‘Answer Secret Question’

  • Click on the ‘Answer Secret Question’ tab.
  • Your security question will appear on the screen.
  • Provide the answer to this question in the ‘secret answer’ field.
  • Tap on ‘next’. The Create New Password page will be displayed on the screen.
  • Now, provide a new password in the ‘new password’ and ‘re-enter new password’ boxes.
  • Click on ‘Finish Password Reset’ to save the new password.

Cox account recovery through ‘Send Email’

  • Tap on the ‘send email’ tab and select ‘send verification email’.
  • An email will be sent to your recovery email address.
  • Open the message you receive and click on the ‘continue’ in the email.
  • ‘Create new password’ page will appear.
  • Enter and re-enter your new password and click on ‘Finish Password Reset’.

Cox account recovery through ‘Text Me’

  • Select the ‘Text Me’ tab. A list of phone numbers that have been identified on the account will get displayed.
  • Tap the phone number on which you want to receive text message.
  • Click on the ‘send code’ button.
  • ‘Confirm Verification Code’ page will display and a text message containing six-digit verification code will be sent to the selected phone number.
  • Enter the six digit verification code in the provided field.
  • A ‘Create new password’ page will appear.
  • Provide the new password you want to set and click on ‘Finish Password Reset’.

Cox account recovery through ‘Call Me’

  • Click on the ‘Call Me’ tab under the password reset options.
  • A list of phone numbers that have been identified on the account will get displayed.
  • Now, select the phone number on which you want to receive the call.
  • Click on the ‘call my phone’ button.
  • A ‘Confirm Verification Code’ page will appear on the screen.
  • You will receive a call on the selected phone number containing the six-digit verification code.
  • Provide the six digit verification code in the specified field.
  • ‘Create new password’ page will appear.
  • Now, enter and re-enter the new password you want to set.
  • Click on ‘Finish Password Reset’ to set new password.

Tips for making a strong password

Few small tips that can help you in creating a strong password are given below:

  • Your password must be 8-24 characters long.
  • The password should contain at least one letter and one number.
  • Special characters and use of both capital and small letters will make the password even password.
  • Do not use personal information such as name, date of birth, etc as your password.
  • Do not use common words such as ‘password’, ‘cox123’, ‘qwerty’ etc as your password.
  • The password you set should not match any of the earlier passwords or the password of other accounts.

How to recover Cox password if I don’t even know the User ID?

It is important to provide your Cox user id in order to recover your account password. In case, you are not able to recall the user id as well, you first need to recover it. The steps for the same are given as:

Step 1: Go to the official website of Cox and click on ‘Sign In My Account’.

Step 2: Click on the ‘Forgot user ID?’ link.

Step 3: You can recover Cox id using these three options- My Phone Number, My Address and My Account Number.

Step 4: Select any one option through which you want to recover your Cox user id.

Step 5: Follow the steps as they appear on the screen for user id recovery.

Once you have successfully recovered your id, now you can reset Cox password.